Real Business

Post What You Charge and Why

Mike Gonzalez

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5 min read

Hidden prices make people guess. Guessing kills trust.

I say this plainly in my content: post what you charge and why. Not "DM me for pricing." Not "book a call to learn more" with no hint of the number. The price, and the reason for it, where a buyer can see it.

This is partly a sales point. It is mostly an ethics point. The online space has too many people who hide the number until they have you on a call and your guard is down. I do not want to build a business that way, and I do not think you do either. I wrote about why honesty is a pillar for me in Bringing Ethics Back to the Online Space. This is one of the most practical ways to put it into action.

Hiding the price makes buyers do the work

When there is no price, the buyer has to guess. And people guess in one of two directions.

Some guess high and leave, because they assume it is out of reach. You lost a buyer who could have afforded it.

Some guess low and book a call, then feel ambushed when they hear the real number. You spent an hour on someone who was never going to buy, and they left feeling like they got played.

Neither guess builds trust. Both cost you. The only person who benefits from a hidden price is a seller who wants to catch people off guard, and that is not someone buyers want to work with.

This week: look at every offer you sell. Could a stranger find the price in under a minute? If not, write down why you hid it. Be honest about whether the reason protects the buyer or protects you.

The reason matters as much as the number

A naked price can still make people guess. Guess what it includes. Guess whether it is worth it. Guess why it costs that much.

So post the reason with it. Who it is for. What changes for them. How long the change takes.

When the reason is clear, the price tends to explain itself. Price the result, not the runtime. When nobody buys, do not drop the price. They could not tell what they were buying. I go deeper on that in Price the Result, Not the Runtime.

If you catch yourself justifying a price with hours of video or number of calls, that is a signal. The number is not the problem. The reason is not clear yet.

If you are not sure what your offers should even cost, the Offer Ladder tool maps a low, mid, and high door from what you already know, with the job each one does.

A posted price filters buyers and respects their time

Here is what changes when the price is visible.

The people who reach out already know the number. They have already decided it is worth talking about. Your calls stop being price reveals and start being conversations about fit and results.

The people who are not ready do not book. That is not a loss. It is respect. You did not take an hour of their day to tell them something you could have put on the page.

It also changes how you feel on the call. When the price is already out in the open, you are not bracing for the moment you have to say it. You are not reading their face, wondering whether to soften it or offer a discount. You can just talk about what they need and whether you can help. That is a better conversation for both people, and it is the kind of selling you can feel good about at the end of the day.

And it builds a different kind of reputation. People talk. When buyers know that your price is on the page and your call is not a trap, they send other people your way with confidence.

Some experts worry that posting the price makes them look expensive. If the price is right for the result, being clear about it makes you look confident. Buyers read hesitation around price as uncertainty about value.

Custom work still gets a clear answer

Some offers really do depend on scope. Done for you work, custom programs, anything where two clients need very different things.

That is not an excuse to hide everything. Post how you price and why. A starting point, the factors that move the number, and what someone gets at each level. The goal is not a perfect quote on a web page. The goal is that nobody has to guess whether they are in the right place before they give you their time.

Composite example

Composite example, round numbers for illustration. A coach sells a group program and lists it as "apply to learn more." She takes about 20 calls a month. Most end when she says the price, which is around $2,000.

She adds the price to the page with three sentences on who it is for, what changes, and how long it takes. Calls drop to about eight a month. More of them end in a yes, because everyone who books already knows the number and wants the result. She gets back most of those hours, and nobody leaves a call feeling surprised.

The program did not change. The honesty did.

What to do next

  1. List every offer you sell and write the price next to it. If any of them has no posted price, add it this week.

  2. Under each price, write three sentences: who it is for, what changes for them, and how long it takes.

  3. For anything custom, post a starting point and the factors that move the number, so buyers can tell if they are in the right place.

Two doors from here

If you have a method that works and you want the offer, the price, and the sales system built around it, book your build call.

If you are still building proof, start with the Expert Freedom Playbook for $17. It shows you where your business stands and what to build first.

Frequently asked questions

Should coaches post their prices publicly?

For most offers, yes. A visible price, with the reason behind it, saves both sides time and builds trust. People who cannot afford it or do not value it filter themselves out, and the people who reach out are already comfortable with the number. Hiding the price usually just moves the same conversation later.

Will posting my prices scare away clients?

It will scare away some people who were never going to buy. That is a feature. The buyers you lose are the ones who would have taken a call, heard the price, and disappeared. The buyers you keep arrive already sold on the value and ready to talk about the result, not the number.

How do I explain my pricing to clients?

Tie the price to the result, not the hours. Say who it is for, what changes for them, and how long the change takes. When the reason is clear, the price makes sense on its own. If you catch yourself defending the number with hours of video or calls, the offer needs to be clearer.

What if my pricing is custom?

Post how you price and why, even if the final number depends on scope. A starting point, the factors that move it, and what the buyer gets at each level are enough to let someone decide whether to talk to you. The goal is that nobody has to guess whether they are in the right place.

Questions

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